Terms of service

A+ Cichlids operates this online store for aquarium foods and supplies. These terms apply when you use our storefront or place an order. You must be able to enter into a contract or have a parent or guardian place the order for you.

Shopping and payment

Use accurate order, payment and delivery details. Before submitting an order, review the item, package size, quantity, currency, discounts, shipping charge and tax shown at checkout. Prices and availability may change before you order. If a listing error or stock issue prevents fulfillment, we will contact you and refund any payment for an item we cannot supply.

Using our products

Choose food appropriate for your animals and follow the directions on the current package. Aquarium foods are not for human consumption. Check equipment dimensions and compatibility before installation and follow the manufacturer’s instructions. Contact us if a listing and a package appear to disagree.

Delivery and returns

See our shipping policy for rates, processing and delivery, and our refund policy for returns, damage and incorrect items.

Accounts and website use

Keep account access secure. Do not impersonate another customer, interfere with checkout, or use the site for fraud. We may limit access necessary to prevent misuse. Our privacy policy explains how we handle information.

Wholesale terms

Wholesale ordering requires approval by A+ Cichlids. We confirm the applicable minimum order, case quantity and price in writing before you commit. A published case quantity is specific to that item. Keep account pricing and individual quotes confidential except as needed by your purchasing team or as required by law. Payment is due as stated on the accepted invoice or checkout. Wholesale freight, destinations and delivery arrangements may differ from retail shipping and will be confirmed before you accept the order. Direct wholesale questions to wholesale@apluscichlids.com.

Liability and governing law

To the extent permitted by law, A+ Cichlids is not liable for indirect or consequential losses resulting from misuse of a product or interruption of the storefront. Nothing in these terms limits rights, warranties or remedies that applicable law does not allow us to exclude. These terms are governed by applicable United States law and the law of the state of the seller’s principal place of business, subject to mandatory protections where you live.

Questions about these terms? Email support@apluscichlids.com or text (863) 320-0938.